A consumer is every individual who enters into a legal transaction that can be attributed neither to his/her commercial nor to his/her independent professional occupation
Right to Cancellation
You have the right to cancel your order within 14 days no justifications necessary. The cancellation period of 14 days starts on the day the order from you or a third party who is not the purchaser has received the goods. To exercise your cancellation rights, you must contact the Honigmayr Company Honigmayr Platz 1, 5451 Tenneck, Österreich – Tel.: +43 6468 / 52 17-0, Fax: +43 6468 / 76 50, E-mail () with a clear statement (via snail mail, telefax, or email) about your decision to cancel your order. You can use the attached cancellation form but it is not mandatory. To safeguard the cancellation period, it is sufficient to send the notification of the cancellation before the cancellation period ends.
Once you have cancelled your order, we will refund you the complete payment (with exception to shipping and handling costs resulting from other types of delivery services not offered by us) within fourteen days of receiving your cancellation order. You will be refunded in the same method as the payment was received unless we agree on a different method, in which case no other fees will be charged. We have the right to withhold the refund until we have received the products or you can prove that you have returned the items depending on which comes first. You have fourteen days from the day you informed us of the cancellation of the order to return the item(s).
The period is granted when you have sent the item(s) before the fourteen days are up.
You are responsible for return shipping costs.
You are liable for any diminished value of products resulting from the handling other than what is necessary to ascertain the condition and function of the product.
Cancellation Order Form Template
(If you would like the return formula than please fill out the following and send it back)
– An Honigmayr Handelsgesellschaft m.b.H., Honigmayr Platz 1, 5451 Tenneck, Österreich – Tel.: +43 6468 / 52 17-0, Fax: +43 6468 / 76 50, E-Mail: firstname.lastname@example.org
– I/We* hereby give notice that I/We* withdraw from my/our* contract
of sale of the following goods*/provision of the following service
– Ordered on (*)/ received on (*)
– Consumer(s) name
– Consumer(s) address
– Signature of consumer(s) (only for written document)
(*) delete as applicable
Premature expiration of the right of cancellation
The cancellation rights do not apply:
To deliveries of products that are not prefabricated and are primarily for the production of a customized selection and purpose for the consumer or that are clearly tailored to the personal requirements of the consumer
To deliveries of products that can spoil quickly or have an expiration date which would be exceeded
To deliveries of alcoholic beverages, whose pre-agreed upon price but delivered 30 days later at the earliest can be subject to change due to market value and the contractor has no influence over.
The delivery of newspapers, periodicals or magazines with the exception of subscription contracts
The cancellation rights expire early for orders
To delivery orders where sealed products are not able to be returned due to health or hygienic reasons, when the seal has been undone after delivery
To delivery orders of product that have been mixed with other goods and are unable to be separated.
To delivery orders of audio/video recordings or computer software that have been taken out of their packaging